Privacy Policy

Introduction

Concept 2 (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information You Provide to Us

We collect information you voluntarily provide when you:

∙ Fill out contact forms or request quotes

∙ Book appointments

∙ Sign up for our email list

∙ Communicate with us via email, phone, or social media

∙ Participate in referral programs

This may include:

∙ Name

∙ Email address

∙ Phone number

∙ Vehicle information (year, make, model)

∙ Service preferences

∙ Payment information (processed securely through third-party payment processors)

Information Collected Automatically

When you visit our website, we may automatically collect:

∙ IP address

∙ Browser type and version

∙ Device information

∙ Pages visited and time spent on our site

∙ Referring website

∙ Cookies and similar tracking technologies (see Cookies section below)

How We Use Your Information:

∙ Provide and improve our services

∙ Process appointments and quotes

∙ Communicate with you about your service requests

∙ Send marketing emails and promotional offers (only if you’ve opted in)

∙ Process payments

∙ Respond to your questions and customer service requests

∙ Manage referral programs and credits

∙ Analyze website usage and improve user experience

∙ Comply with legal obligations

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties.

We may share your information with:

∙ Service providers who help us operate our business (payment processors, email marketing platforms, scheduling tools)

∙ Legal authorities if required by law or to protect our rights

∙ Business partners only with your explicit consent

All third-party service providers are required to keep your information confidential and secure.

Email Communications

If you sign up for our email list, you will receive:

∙ Promotional offers and service updates

∙ Exclusive deals and booking availability

∙ Occasional updates about our business

You can unsubscribe at any time by clicking the “unsubscribe” link at the bottom of any email or by contacting us directly.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

∙ Remember your preferences

∙ Understand how you use our website

∙ Improve website performance

∙ Deliver relevant advertisements

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Payment information is processed through secure third-party payment processors and is not stored on our servers.

Your Rights

You have the right to:

∙ Access the personal information we hold about you

∙ Request correction of inaccurate information

∙ Request deletion of your information

∙ Opt out of marketing communications

∙ Withdraw consent for data processing

To exercise these rights, contact us at [email address].

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Concept 2 1026 N Broadway

Unit 5

Green Bay, WI  54303

United States

Email: concept2autostyling@gmail.com

Phone: +1 (920) 634-0185